Universal Autosports announces the introduction of Live Sales Chat to its Website. Now, users browsing our inventory at http://www.universalautosports.com/ can opt to chat with a salesperson – on the spot! Michael Lussos, our Creative Director and Web designer, had this to say: “This is a new, innovative vein of communication that we’ve opened, yielding instant customer service. No more waiting for a reply to an e-mail, no more calling or waiting to be called back. The Live Sales Chat venue is one in which the customer has complete control and instant gratification.”
Users who browse our site have the option of initiating chat services, and accepting or rejecting chat initiations sent to them. In this manner, users can find out information pertaining to certain cars, and ask our sales staff questions about pricing and financing, all without sitting on the phone, coming into the dealer or awaiting an e-mail reply. We’re very in tune with the importance of discretion, and this new method of communication provides an intimate setting in which consumers can arm themselves with knowledge without disclosing anything if they don’t want to.
Owner Giacomo Ciaccia said, “We’re very enthusiastic about this new feature. We don’t sell cars here, we sell customer service. Cars are just a byproduct.”
Users who want to experience this new service can simply go to UniversalAutosports.com, click Inventory, and then click Live Salesman. “Periodically,” Lussos said, “we’ll be initiating unsolicited chat sessions with random users so that people who aren’t aware of the service can be made privy.” There is no login required and anyone with an Internet connection can utilize this newest aspect to our Website. The feature is live and already fully implemented so you can make full use of it right away.
Users who browse our site have the option of initiating chat services, and accepting or rejecting chat initiations sent to them. In this manner, users can find out information pertaining to certain cars, and ask our sales staff questions about pricing and financing, all without sitting on the phone, coming into the dealer or awaiting an e-mail reply. We’re very in tune with the importance of discretion, and this new method of communication provides an intimate setting in which consumers can arm themselves with knowledge without disclosing anything if they don’t want to.
Owner Giacomo Ciaccia said, “We’re very enthusiastic about this new feature. We don’t sell cars here, we sell customer service. Cars are just a byproduct.”Users who want to experience this new service can simply go to UniversalAutosports.com, click Inventory, and then click Live Salesman. “Periodically,” Lussos said, “we’ll be initiating unsolicited chat sessions with random users so that people who aren’t aware of the service can be made privy.” There is no login required and anyone with an Internet connection can utilize this newest aspect to our Website. The feature is live and already fully implemented so you can make full use of it right away.
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